Updated December 2024

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Sevco Ltd is committed to protecting your personal data. This Privacy Policy explains what personal information we collect about you, why, what we use this information for and how we process and protect your information.

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Sevco Ltd is registered in England and Wales, company number 11842366. In this policy, “we,” “us,” and “our” means Sevco Ltd, and “you” means the individual to whom the information relates.

 

If you have any questions or comments regarding your data please email info@sevcocleaning.co.uk

 

Your Personal Data

 

Sevco Ltd is committed to upholding your privacy and keeping your personal data safe. We will only use information about you in accordance with the Data Protection Act 1998, General Data Protection Regulations 2018 and other relevant legislation and regulations.

 

We use suitable physical, electronic and managerial procedures to safeguard and secure all the information we collect. Any and all external data processing services we use must comply with these security policies.

 

What Data we collect

 

By disclosing your personal information to us via in person, by phone or in writing, you are giving us your consent to collect, process and store your personal information in the manner detailed in this Policy. 

 

We will keep information which identifies you only if you disclose this as describes above or if you become a client or you work with us in a paid or voluntary capacity.

 

Such information could include:

• Your name

• Your contact information such as your address, email address and telephone number

• Your payment details / financial data i.e your bank name, account number and sort code

• When browsing our site, your IP address, your browser type and language 

• Information in relation to your use of our services

 

How we use your data

 

Sevco Ltd collects and uses your personal information, as necessary, to perform our contract obligations with you and for our legitimate business interests.

 

We may use your data to:

 

• provide information about our services to you

• keep you informed about services we think you may find interesting

• carry out our obligations arising from any agreements entered into between you and Sevco Ltd

• communicate with you about the services you use, as well as respond to any requests for assistance

• administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

• use information about your device, operating system and browser, and your IP address to help us to keep the website secure and helping to diagnose any problems that might arise

• where necessary for security to check your identity

• To set up and manage any contracts between Sevco Ltd and you

• for the purposes of legitimate interests pursued by us

• in order to comply with a legal or regulatory obligation to which we are subject

 

For all other types of data processing we will obtain specific consent from you at the time unless there is otherwise a legal requirement for us to process such information

 

Legitimate interests

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We will process your data on the basis of legitimate interest grounds described above only in relation to the following legitimate interests: (i) collecting personal information to provide you with a smooth and efficient client experience; (ii) to make sure you receive updated information on our business activities; (iii) to provide the services you have requested; and (iv) for our own marketing and research.

 

Sharing your information

 

We will only disclose your Personal Information to third parties:

 

• when shared with third party companies, agents, contractors, service providers or affiliated companies if this is necessary to provide you with our services, respond to your inquiries or for any of the purposes described in this policy; or

• when we have your explicit consent to share your Personal Information; or

• if we are required to respond to lawful requests by public or regulatory authorities, including requests by law enforcement agencies or third parties if we are required by law to do so; or

• other business entities should we plan to merge with or be acquired by that business entity, or if we undergo a re-organisation with that entity.

 

Transferring Your Information outside Europe

 

Your personal information may be transferred to, and stored at, a destination outside the European Economic Area ("EEA") and may also be processed by staff operating outside the EEA who work for us, or for one of our service providers.

 

When we, or our permitted third parties, transfer your information outside the European Economic Area, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the European Economic Area or otherwise require the recipient to subscribe to international frameworks intended to enable secure data sharing.  In the case of transfers by us, we may also transfer your information where: (i) the transfer is to a country deemed to provide adequate protection of your information by the European Commission; or (ii) where you have consented to the transfer.

 

Cookies

 

A cookie is a tiny data file that is used to store information. It is sent from our web server to your browser and it is stored on your hard drive temporarily. A cookie cannot read data off your hard disk or read cookie files created by other websites and will not damage your system.

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You can reset your browser to refuse cookies or alert you when a cookie is being sent at any time. We do not use cookies to identify you.  

 

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and it may prevent you from using the full functionalities of the site. 

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Your rights

 

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:

• Right to confirmation – you have the right to know if we hold personal data that concerns you

• Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you

• Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you

• Right to erasure – you have the right to have your personal data removed from our systems

 

Should you wish to exercise these rights, please contact us via info@sevcocleaning.co.uk

 

Opting out

 

You have the right to opt out of any of the data processing described in this policy at any time. Please contact us via info@sevcocleaning.co.uk if you wish to opt out.

 

How long we store your personal data

 

We will only keep the information we collect about you for as long as required for the purposes set out above or as required to comply with any legal obligations to which we are subject. This will involve us periodically reviewing our files to check that information is accurate, up-to-date and still required.

 

When you agree to receive direct marketing communications, we will keep any information needed to carry out this service for as long as you do not unsubscribe.  If you opt out from marketing, we will only retain your information to allow us to respect your wishes and not contact you.

 

Changes to this policy

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Any changes we make to our policy in the future will be posted on this page. Please check this page frequently to see any updates or changes to our policy.

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